Privacy Policy

Last Updated: May 2026

LG Cleaning Services (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, contact us, or request our cleaning services.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website forms, phone calls, text messages, emails, or other communication channels. This information may include:

  • Your name
  • Phone number
  • Email address
  • Service address or general location
  • Type of cleaning service requested
  • Any details you provide about your home, business, or cleaning needs

We may also collect basic website usage information, such as browser type, pages visited, device information, and general analytics data to help improve our website and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests
  • Provide cleaning estimates and schedule appointments
  • Communicate with you by phone, text message, or email
  • Deliver residential or commercial cleaning services
  • Improve our website, customer service, and business operations
  • Send service-related updates or follow-up messages

By submitting a form on our website, you agree that LG Cleaning Services may contact you using the contact information you provided regarding your request.

3. Text Messages and Phone Communications

If you provide your phone number, you agree that we may contact you by call or text message regarding your cleaning service request, estimate, appointment, or related service communication.

Message and data rates may apply. Message frequency may vary depending on your request and communication needs. You may reply STOP to opt out of text messages or HELP for assistance.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only when necessary to operate our business, provide services, comply with legal requirements, or protect our rights.

We may use trusted third-party tools or service providers, such as website hosting, contact forms, analytics tools, payment platforms, or communication systems, to help manage our website and business operations.

5. Payments

LG Cleaning Services may accept payments through methods such as Zelle, cash, check, Venmo, or credit card. Payment information may be processed through third-party payment providers. We do not store full credit card information on our website.

6. Cookies and Website Analytics

Our website may use cookies, tracking technologies, or analytics tools to understand how visitors interact with our website and improve our online experience.

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

7. Data Security

We take reasonable steps to protect the personal information you provide from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Your Privacy Choices

You may contact us to request access, correction, or deletion of your personal information, or to opt out of certain communications.

To stop receiving text messages, reply STOP. To request assistance, reply HELP or contact us directly.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

LG Cleaning Services
Massachusetts, USA
Phone: +1 (781) 627-6052