Terms of Use

Last Updated: May 2026

Welcome to the website of LG Cleaning Services (“we,” “us,” or “our”). By accessing or using this website, submitting a form, contacting us, or requesting our cleaning services, you agree to these Terms of Use. If you do not agree with these Terms, please do not use this website.

1. Services Provided

LG Cleaning Services provides residential and commercial cleaning services in Massachusetts and surrounding service areas. Our services may include, but are not limited to:

  • Residential cleaning
  • Commercial cleaning
  • Deep cleaning
  • Move-in and move-out cleaning
  • Recurring cleaning services
  • Other cleaning services requested by the customer

All services are subject to availability, service area confirmation, scheduling, and agreement between LG Cleaning Services and the customer.

2. Estimates and Pricing

Any estimate provided by LG Cleaning Services is based on the information available at the time of the request. Final pricing may vary depending on the size of the property, condition of the space, type of cleaning requested, frequency of service, access to the property, and additional customer requests.

Submitting a form or requesting an estimate does not guarantee a fixed price or confirmed appointment until both parties agree to the service details.

3. Appointments and Scheduling

Appointments are scheduled based on availability. Customers are responsible for providing accurate contact information, service address, cleaning details, and access instructions when necessary.

If a customer needs to reschedule or cancel an appointment, they should contact LG Cleaning Services as soon as possible.

4. Customer Responsibilities

By requesting services from LG Cleaning Services, you agree to:

  • Provide accurate and complete information
  • Ensure safe and reasonable access to the property
  • Secure pets, valuables, fragile items, and personal belongings when needed
  • Inform us of any special cleaning instructions, hazards, or restrictions
  • Use our website and services only for lawful purposes

LG Cleaning Services is not responsible for delays, incomplete service, or inability to perform services caused by inaccurate information, unsafe conditions, lack of access, or circumstances outside our control.

5. Payments

Payment terms will be communicated before or at the time of service. LG Cleaning Services may accept payment methods such as Zelle, cash, check, Venmo, or credit card.

Payment is due according to the terms agreed upon with the customer. Failure to pay for services may result in cancellation of future appointments or collection efforts as permitted by law.

6. Satisfaction and Service Concerns

LG Cleaning Services is committed to providing quality cleaning services. If you have a concern regarding a completed service, please contact us as soon as possible so we can review the situation.

Any resolution, re-cleaning, discount, or adjustment is handled at the discretion of LG Cleaning Services and may depend on the circumstances of the service.

7. Website Use

You agree to use this website only for lawful purposes. You may not use this website to:

  • Submit false, misleading, or fraudulent information
  • Attempt to interfere with the website’s functionality or security
  • Copy, reproduce, or misuse website content without permission
  • Send spam, harmful code, or unauthorized communications
  • Violate any applicable laws or regulations

8. Intellectual Property

All content on this website, including text, graphics, logos, images, layout, and design elements, is owned by or licensed to LG Cleaning Services unless otherwise stated.

You may not copy, modify, distribute, reproduce, or use our website content for commercial purposes without prior written permission.

9. Third-Party Links

This website may include links to third-party websites, platforms, or services. LG Cleaning Services is not responsible for the content, privacy practices, terms, or security of any third-party website.

10. Communication Consent

By submitting a form, calling, texting, emailing, or otherwise contacting LG Cleaning Services, you agree that we may contact you regarding your request, estimate, appointment, or service-related matters.

We may contact you by phone, text message, or email. Message and data rates may apply. Message frequency may vary. You may reply STOP to opt out of text messages or HELP for assistance.

11. Limitation of Liability

To the fullest extent permitted by law, LG Cleaning Services is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this website or services.

We are not responsible for delays, service interruptions, website errors, third-party actions, or events outside our reasonable control.

12. No Guarantee of Results

While LG Cleaning Services strives to deliver high-quality cleaning results, the outcome of any service may depend on the condition of the property, stains, buildup, materials, previous maintenance, and other factors beyond our control.

We do not guarantee that all stains, marks, odors, or buildup can be fully removed.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Changes to These Terms

LG Cleaning Services may update these Terms of Use at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are posted means you accept the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of Massachusetts, without regard to conflict of law principles.

16. Contact Us

If you have any questions about these Terms of Use, please contact us:

LG Cleaning Services
Massachusetts, USA
Phone: +1 (781) 627-6052